EBS Senior Support Analyst (O2C)

Job description

Job Description Overview: Are you ready to take up a vital role in transforming our global ERP? How about joining our talented team, where everyone has a voice, and together we collaborate with our stakeholders. It's a diverse and inclusive work environment where world-class talent knows no distinctions. We are looking for an experienced, analytical, and proactive professional who brings strong Oracle EBusiness Suite R12 O2C expertise , thrives in problem solving, and enjoys driving improvements across processes, systems, and support models. If you’re a seasoned Oracle EBS professional seeking to influence system stability, mentor others, and contribute to global transformation initiatives, we’d love to meet you . Your role: As a EBS Senior Support Analyst (O2C) , you will: Build and maintain strong relationships with Finance users and process stakeholders, ensuring clear communication and effective support outcomes. Provide functional support for Oracle EBS R12 across the full Order to Cash cycle (Accounts Receivable, Billing/Project Billing, Project Costing, Project Management), including diagnosing issues that span multiple modules and processes Manage incidents and requests in...