Collections Representative I

Job description

Are you someone who is self-motivated and assertive, with outstanding customer service and communication skills? We would like to welcome a Collections Representative I responsible for performing orderly, efficient, and legal collection procedures to protect the Credit Union against loss while insuring full compliance with all appropriate rules and regulations governing the collection process. Bilingual a plus! JOB REQUIREMENTS & RESPONSIBILITES: - Communicates with members to establish mutually acceptable repayment arrangements. - Takes the appropriate course of action for the successful collection of past due accounts when routine techniques have not been successful. - Must maintain a positive and professional interaction with members, branch offices and departments. - In the absence of the Vice President, Collections or Collection Supervisor may provide limited direction and guidance to Collection Representatives to insure loan collection activities meet Credit Union Guidelines. - May provide delinquent members with financial advice and counseling on a limited basis. - General hours are Monday through Friday 8:00 AM- 5:30 pm. Some Saturdays maybe required EDUCATION & EXPERIENCE...