Customer Support Agent（Full Time）

Job description

Customer Support Agent（Full Time） Austin、Frankfurt ResponsibilitiesBambu Lab is currently looking to expand the customer support department by increasing the number of agents so we can offer excellent customer support. Are you constantly tinkering with your printers, trying to get the best performance out of them by understanding every hardware and software feature? Do you regularly visit 3D printing groups to help other people, but also to learn more about 3D printing so you can always be up to date with the latest and greatest? If the answer is "Yes", and you are also looking for a job in one of the fastest-growing 3D printing companies, then let us know. We are looking for full-time, enthusiastic, highly motivated customer support agents who have a good understanding of 3D printing, and love to share that knowledge with others by providing dedicated customer support. Your job as a Customer Support Agent will be to provide fast and accurate technical support to our customers through the ticketing system. In the Customer Support Agent position, you will be working closely with different technical teams (hardware and software) to solve new problems quickly, while also gathering fee...