Rush Rewards Representative Full Time

Job description

Summary: Provides guests quality service to ensure their experiences exceed their expectation level. Acts as a greeter, executes player gift giveaways, slot tournaments, assists in promotions, events and entertainment. Completes new player sign-ups. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: - Smile, display energy and open body language - Proactively greet team members and guests, initiating interaction to provide service - Always use a positive parting remark to end the conversation Qualifications: - Responsible for executing new card sign-ups at Rush Rewards by utilizing handheld devices and desktop computers at Rush Rewards, property entrances, and Event Center. - Greet customers and interacts in a friendly and professional manner - Maintains confidentiality of sensitive information. - Informs members of benefits, contests and promotions. - Interact with guests throughout the casino to increase awareness and benefits of Rush Rewards - Assists Rush Rewards during high volume periods, such as promotional events, Slot Tournaments, or at kiosks. -...