Ombudsman - This posting is open exclusively to current AL DOC incumbent employees.

Job description

Overview This posting is open exclusively to current AL DOC incumbent employees. NaphCare is hiring a Ombudsman to join our team of medical professionals in the Alabama Department of Corrections - William E. Donaldson in Bessemer, Alabama. As a Ombudsman , you will work alongside correctional officers and other medical professionals who provide care to the individuals in residence. Working within a controlled environment, where security is top priority and the days are never dull, you will have various duties to keep you engaged. This is a unique position where you can make a difference to this diverse population of patients with complex medical needs. Responsibilities: The Correctional Ombudsman plays a critical role in our continued mission to provide quality healthcare that protects the rights, dignity, and health of our unique patient population. Duties and responsibilities may include and not be limited to: Investigate grievances submitted by inmates through the Administrative Remedy Process (ARP), ensuring each complaint is addressed appropriately. Maintain thorough logs of all incoming grievances and responses, ensuring compliance with protocols and timelines. Ensure proper...