Cash Collection Associate (m/f/x)

Job description

Cash Collection Associate (m/f/x) This position will report to the Cash Collection TL and will coordinate and support the execution of Accounts Receivable related activities. Responsibilities: Perform day-to-day activities related to Cash Collection and Accounts Receivable processes. Manage dunning activities and prepare reports with commentary for the assigned customer portfolio. Contact customers and handle inbound calls to resolve queries and disputes in a timely and professional manner. Proactively manage overdue accounts, including analysis and reconciliation of balances. Cooperate closely with different departments (Customer Service, Cash Application, Local Markets). Review, follow, and continuously improve operating procedures to support process efficiency and compliance. Escalate unresolved or unclear issues to the Team Leader in line with established escalation procedures Requirements: Undergraduate degree in Finance / Accounting or equivalent in working experience Minimum of 1 year experience working in Accounts Receivable / Collections Strong competence in Microsoft Office (e.g. Excel) SAP experience will be an asset Strong organizational and time management skills Fluen...