Collections Specialist

Job description

Department: Eastern Funding Reports to: Customer Svc & Collections Mgr Status: Non-Exempt: Grade: 6: Salary Range: $20.00 - $28.90: Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Purpose/Objective: The position is responsible for assisting the with all Eastern Funding LLC delinquent customer accounts. Principal Duties and Responsibilities: Job Specifications (Skills, Knowledge and Abilities Required) - Monitor and clear check and automatic debit bounces. - Notify loan officers and management team of action steps taken by collections representative. - Be proficient in the Company’s accounting software system. - Answer all customers billing related inquires. - Make ACH date and bank changes as required. - Create check spreadsheet for all incoming checks received by Customer Service. - Maintain the Eastern Funding used equipment list. - Maintain the repossession & returns list for all Specialty Vehicles. - Assist on repossession of equipment which requires visitation to the location for physical removal of assets. - Make suggestion...