Front Office Representative

Job description

Preferred: - Minimum of one – two years of patient registration experience in a medical office or healthcare setting - Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers. - Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems - HSD/GED - Bilingual (English/Spanish) strongly preferred. - Previous experience in collecting money is preferred. Essential Functions: - Promptly greets and acknowledges patients. Informs MAs and Providers of the patient’s arrival - Instructs patients in completion of medical history and patient information forms and makes any necessary corrections to the patient's account. - Obtains accurate, complete demographic and insurance information and financial contract/consent on patient paperwork, as well as reviewing patients and guarantors to obtain accurate information assuring all necessary documents are populated and signed correctly. Ensure all required authorizations and/or referrals are attached to the appointment for that DOS. - Responsible for identifying and collecting c...