PT Online Sales Assistant

Job description

For over 40 years, one Company has represented quality & leadership - Highland Homes - where building careers goes hand in hand with excellence in new home construction. Highland’s employees thrive in an atmosphere of appreciation & confidence, contributing their unique ideas to the Company’s overall success. Employee Owned. Customer Focused. Highland Homes is currently accepting resumes for a Part Time Online Sales Assistant . The Part-time Online Sales Assistant works in conjunction with the Online Sales Associates (OSAs). This position will be responsible for taking on all B/C follow-ups, assigning repeat customer inquiries, gathering feedback from the Onsite Sales Teams regarding appointments, and answering the phone when necessary. This position is designed to support the OSAs. Job Duties & Responsibilities: - Pull up all repeat customers that come in daily via email, manually enter in Salesforce, and assign them to the correct OSA. - Work all B/C/D lead follow-ups by calling to check in or emailing a touchpoint email. - Gather feedback from the Onsite Sales Teams each week on all appointments that have been set but not updated. - Answer the phone when necessary and provide go...