Maitre D - Steakhouse - Steady Extra (Horseshoe LV)

Job description

The Maître D’ is responsible for ensuring a seamless and efficient guest experience by proactively managing all advance reservations and large‑party bookings. At the start of each shift, the Maître D’ reconfirms all large groups and reviews confirmed covers to develop an organized seating plan for the evening. By strategically coordinating table assignments and optimizing dining room flow, the Maître D’ minimizes guest wait times while maximizing table turns and overall operational efficiency. Reservation & Seating Management: - Organize and manage the reservation book, including reconfirming all large‑party reservations at the start of each shift. - Review confirmed covers and create a strategic seating plan to minimize guest wait times while maximizing table turns. - Oversee all guest check‑ins, greetings, and seating order based on reservation time and arrival, while training new Maître D’s on proper standards. - Serve as the sole decision-maker for guest seating assignments and manage transitions from bar waiting areas to tables, ensuring seamless service and transporting drinks when necessary. Dining Room Readiness: - Ensure the dining room is fully prepared prior to the staff...