Service Manager

Job description

Job Description: This role will be 5 days a week onsite in Gloucestershire. Essential Job Functions: - Provide expert technical support in infrastructure services, responding to complex issues and inquiries. - Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. - Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. - Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. - Participate in the development of infrastructure documentation, including incident reports and configuration details. - Apply deep technical knowledge to address complex infrastructure-related problems. - Follow established best practices and standards in infrastructure service delivery. - Apply critical thinking and technical skills to find solutions to infrastructure issues. Basic Qualifications: - Bachelor's degree in a relevant field or equivalent combination of education and experience - Proven experience in infrastructure technology analysis - Proficiencies in data analysis and problem-solving - A continuous learner that stays abreast with industry knowledge and technology Other Qu...