Lead Pool Attendant - Louisiana

Job description

External Job Title Lead Pool Attendant - Louisiana Overview: Why We Need Your Talents: At Live! Casino & Hotel, our team is our greatest asset, and nowhere is that more evident than at our pool oasis. We’re looking for vibrant, attentive, and service-driven individuals who bring energy and excellence to our poolside experience. The Lead Pool Attendant is responsible for overseeing the day-to-day operations at the casino's pool and cabana areas. This includes supervising service staff, ensuring exceptional guest experiences, maintaining cleanliness and safety standards, and optimizing revenue through efficient service and upselling strategies. This role plays a critical part in maintaining the luxurious ambiance of the pool environment and aligning with the Live! Casino’s high standards of hospitality. Responsibilities: Where You'll Make an Impact: · Supervise daily poolside operations, ensuring smooth, efficient, and high-quality service. · Lead, motivate, and manage a team of Pool Attendants and support staff; assist with training and scheduling. · Monitor guest satisfaction and proactively resolve service issues in a professional and courteous manner. · Enforce compliance with he...