JobMesh

General Manager

Elior Group · Birmingham, England, GB

Elior Stadia – Bringing the Buzz to Matchdays & More We are looking for an experienced and inspiring General Manager to lead the hospitality, conferencing, r...

Job description

Elior Stadia – Bringing the Buzz to Matchdays & More We are looking for an experienced and inspiring General Manager to lead the hospitality, conferencing, retail, and matchday operations at Alexander Stadium. This is an exciting opportunity for a commercially minded operational leader to oversee a high-profile venue, delivering exceptional customer experiences while driving operational excellence and financial performance. Reporting directly to the Operations Manager, you will play a pivotal role in leading a large and diverse team, ensuring the smooth delivery of both matchday and non-matchday operations. You will thrive in a fast-paced environment, balancing strategic thinking with hands-on leadership to create a culture of high performance, innovation, and continuous improvement. What you’ll be doing…: Working Pattern: 5 out of 7 | 37.5 Hours Per Week Job ID: 6569 - Leading the day-to-day operation across hospitality, conferencing, retail, and event delivery within the stadium. - Ensuring exceptional standards of customer service and operational delivery across all business areas. - Managing matchday, conference, banqueting, and retail operations to ensure seamless execution. -...