Customer Experience Rep Intern

Job description

Burlington Telecom is looking for an energetic and motivated individual who is eager to learn, develop new skills, and grow with our team. The Customer Experience Representative Intern will gain hands-on experience supporting the customer service experience for video, high-speed internet, and telephone services for residential and commercial customers. This internship is designed to provide exposure to the telecommunications industry while developing communication, problem-solving, and customer service skills in a supportive and collaborative environment. If you are looking for an opportunity to learn and grow in a friendly workplace, then Burlington Telecom is the place for you! Job Type: Full-time: Rate: $17.00 - 18.00/hr. Location: Onsite in our Burlington or Essex Office Responsibilities Include: - Ability to prioritize and organize effectively - Assist with troubleshooting and basic problem-solving related to broadband equipment and customer service issues - Ability to use personal computer and software applications (i.e. word processing, spreadsheet, billing system) - Knowledge of basic mathematics - Gain familiarity with video, broadband, and phone products and services thro...