Customer Support Specialist

Job description

EquipmentShare is Hiring a Customer Support Specialist EquipmentShare is searching for a Customer Support Specialist for our corporate office in Columbia, MO, to support our team as the department continues to grow. The primary responsibility of the Customer Support Specialist is to consistently provide exceptional service and support to EquipmentShare’s internal and external customers in a multi-channel environment. Establish and maintain excellent working relationships with rental markets, T3 customers and help facilitate support requests throughout EquipmentShare. As a primary customer-facing role, the ability to provide professional, exceptional, timely and accurate service to internal and external customers is critical to the success of this position. Primary Responsibilities: Why We’re a Better Place to Work Competitive salary. Medical, Dental and Vision coverage for full-time employees. 401(k) and company match. Generous paid time off (PTO) plus company paid holidays. Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch). State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees. Seasonal and year r...