Customer Care Advocate (Hybrid)

Job description

Quick Quack is looking for the Smartest, Kindest, and most Driven Customer Care Advocates to join our team! Quick Quack is recognized as “The Best and Favorite” car wash in every community in which a Quick Quack Car Wash can be found. And we’re still growing! Quick Quack has also been recognized as a leading environmentally friendly and sustainable company and is one of the best places to work! This position is in an office setting as well as working from home. (Hybrid) Quick Quack Car Wash is looking for a Customer Care Advocate! A Customer Care Advocate will act as a liaison, providing answers/information and will resolve any emerging problems our customers and team members may have involving account and membership efficiency! Our Customer Care Advocates ensure all customer requests are addressed in a personalized and proactive manner. We are looking for someone that is patient, empathetic, and passionately communicative. A Customer Care Advocate will be someone that is confident and skilled in communications by telephone, email, chat, or SMS and is confident in resolving all Customer Experience-related issues. Essential Duties and Responsibilities (other duties may be assigned t...