Network Specialists
NexGen Data Systems · San Diego, California, US
Job Type Full-time Description NexGen Data Systems is seeking a Network Specialists to provide daily on-site network operations support at assigned MTF locat...
Job description
Job Type Full-time Description: NexGen Data Systems is seeking a Network Specialists to provide daily on-site network operations support at assigned MTF location, ensuring network infrastructure availability, resolving Tier 0 incidents, and serving as primary 24/7 point of contact for network-related issues. The scope of this project is to provide LAN/WLAN network sustainment and operations services to the MHS MTFs and related activities, including DHA headquarters and training locations, inside the continental United States. This includes functions such as network performance measurement and monitoring, assistance with network design and development, network measurement. It also includes customer service in the form of trouble tracking and troubleshooting, at the Tier 2 and Tier 3 level, for escalated trouble tickets and maintenance and sparing support. - Federal contracting environment supporting Defense Health Agency operations - Large-scale enterprise network serving 137 MTFs, 500+ GSUs, and 179,000 users - 24/7 mission-critical operations requiring high availability - Multi-region support (CONUS, Pacific, Europe as applicable) - On-call rotation responsibilities for emergency...