Banquet Captain - Raising Cane's River Center

Job description

Summary Supervises and coordinates activities of banquet servers during banquets to ensure that food is served promptly. The Banquet Captain stays in contact with the host (on-site contact) throughout the event to ensure the highest guest satisfaction possible. Regular attendance in conformance with the policies established by Legends Global is essential to the successful performance of this position. Essential Duties and Responsibilities: - Must be able to communicate effectively, both verbal and written, in English. - Must be able to make quick and accurate decisions. - Consults with Food Services Manager regarding serving arrangements and additional employees and equipment required. - Supervises banquet servers. - Meets with Chef on Duty at start of every shift to review banquet event orders for menu, timing, special request and Chef's expectations. - Meet with client prior to start of event to review menu and itinerary. - Anticipate customers' needs, respond promptly and acknowledge all customers, however busy and whatever time of day. - Must be a leader, motivating the servers, resolving conflicts and exceeding guest expectations. - Conducts lineup with the staff at the start...