Patient Services Manager 2

Job description

Role Overview Sodexo is seeking a dedicated Patient Services Manager 2 to lead the Patient Dining Program at Sharp Memorial Hospital in San Diego, CA. This leadership role is ideal for a patient‑focused professional who is passionate about service excellence, collaboration, and creating a memorable healthcare dining experience. The successful candidate will play a key role in elevating patient satisfaction while ensuring the highest standards of quality, safety, and compliance. What You'll Do: - Evaluate, develop, and enhance service levels for the Patient Services Program to exceed patient and customer satisfaction goals - Oversee Sodexo’s Patient Dining Program , including daily meal rounding and effective service recovery - Collaborate closely with clinical, foodservice, and interdisciplinary teams to enhance the overall patient experience - Conduct tray assessments to ensure food quality, presentation, and tray accuracy - Exceed Sodexo standards for Gold Checks and successfully lead through regulatory and compliance inspections What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers...