Freddy's Frozen Custard | Assistant Manager - GRR Airport Location

Job description

Do you have that "Freddy Factor"? If so, we want YOU to join our TEAM !!! Freddy's Frozen Custard & Steakburgers is looking to hire friendly faces who show hospitality and great customer service. The Assistant General Manager is responsible for the overall efficiency and technical operations of the restaurant and ensures Freddy's standard of quality, timeliness, and service. The Manager is responsible for training, refinement of staff and team building through employee motivation. Requirements: Leadership & Communication–: - Ensures that all Company Standard Operation Procedures are followed - Teaches & practices Freddy’s standards of quality, timeliness and service - Maintains an environment of open communication, positive attitudes, and trust based relationships with all personnel - Ensures that Customer Satisfaction is the highest priority for all employees - Consistently lives “hospitality” in every instance - Leads by example – maintains professional image, appearance and language Financial Performance-: - Conduct daily labor analysis to achieve target labor percentage - Ensures quality control standards and procedures are strictly enforced - Ensures all standardized portion c...