Strategic Engagement Manager

Job description

Are you customer-focused, results-driven, and detail-oriented? Does working in a collaborative environment excite you? Then a role on our Siteimprove implementation team is perfect for you.: As a Strategic Engagement Manager, you will play a critical role in facilitating and driving value immediately for our customer implementations. This individual will manage the project and successful execution throughout the client implementation, striving on delivering a positive experience for our customers. Setting our customers up for success immediately helps ensure our customers thrive leveraging our platform. The ideal candidate will have unique leadership, collaboration, and communication skills to guide customers to find immediate value, while setting them up for long-term success in Siteimprove’s business solutions. What you will be doing: - Manage and facilitate all aspects of SaaS implementation project for new accounts, including scoping, execution, and change request management - Work closely with executive project sponsor and stakeholders in defining project goals and objectives - Collaborate with customer stakeholders to define implementation plan and deliver against the plan -...