Advisory Specialist
Diligent Corporation · New York City, New York, US
Position Overview: The Services team has deep, cross‑sector expertise in corporate governance, audit, risk, compliance, and regulatory environments, and the...
Job description
Position Overview: The Services team has deep, cross‑sector expertise in corporate governance, audit, risk, compliance, and regulatory environments, and the scale to deliver significant change smoothly with global, flexible, and reliable outcomes. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent. An Advisory Specialist delivers governance, audit, risk, and compliance solutions and typically owns defined work streams from discovery through go‑live. They lead discovery, translate requirements into technical design documents, configure and iterate Diligent One prototypes, and drive UAT and client enablement through training and issue management. Operating within standard project methodology, they communicate timelines and risks across teams and are measured on utilization, SLA/turnaround, CSAT/quality, and on‑time administrative hygiene. Key Responsibilities: - Deliver end-to-end Professional Services across the customer journey and product enablement, ensuring quality and timely outcomes. - Partner across the customer lifecycle with PS management, Customer Success, and stakeholders (e.g., Sales, PM, P...