Service Delivery Manager

Job description

Join OneAdvanced We’re looking for a hands-on Business Systems Delivery Manager to lead delivery across a complex landscape of enterprise business systems and integrations. This role sits at the centre of our Core Business Systems function, coordinating change and delivery across platforms including ERP, CRM, integrations, and business critical applications. You’ll work closely with technical SMEs, platform teams, and business stakeholders to ensure delivery is prioritised, coordinated, and executed effectively across multiple concurrent workstreams. This is not a traditional infrastructure or IT service delivery role we’re specifically looking for someone with experience delivering change across enterprise platforms and interconnected business systems environments. This role is primarily remote, however you may be required to travel to Birmingham for key meetings, planning sessions, or stakeholder engagement when needed. What You Will Do: - Own and manage the CBS sprint cycle, including planning, prioritisation, and capacity management - Coordinate delivery across cross-functional teams (engineering, systems, integrations, QA) - Act as the main point of contact for stakeholders on...