Customer Support Intern

Job description

Our Summer Internship Program is designed to provide meaningful, hands-on experience where you will work on real projects, solve real business challenges, and collaborate with leaders across the organization. This is more than an internship—it’s an opportunity to accelerate your development, expand your perspective, and begin shaping your career with purpose. We are looking for curious, driven, and high-potential individuals ready to learn, contribute, and grow. If you are eager to make an impact, challenge yourself, and be part of a team that values innovation and continuous improvement, we invite you to apply and take the first step toward your future with us. Position Summary: This job is to identify the skills across the customer support function, create a skills matrix, and develop a training identification procedure. The role will work across multiple functions in Customer Support and adjacent cross-functional groups to drive insight into needed personnel growth paths and gaps in business-critical skills. The role will closely align with DFS North America strategic initiatives and drive a framework that can shared across the organization. Position Responsibilities: Understand...