Guest Service Agent

Job description

AINO Private Island Hotel is seeking an exceptional Guest Service Agent who will perform a diverse set of duties as required throughout the day. At AINO Private Island Hotel, we offer intuitive luxury service — we move according to where the guest needs us most. AINO is a beautiful boutique hotel featuring 11 suites, 1 villa, Vuo Restaurant, and 2 saunas. You will not be working in just one area, but instead moving with the rhythm of the day, supporting whichever department or section requires assistance. We are looking for someone who can seamlessly combine the roles of receptionist, waiter, and housekeeper. You should be confident in completing your tasks, and hosting guests should come naturally to you. Seasonal Contract: 13 July 2026 to 31 March 2027 Hours: 7 hours 30 minutes per day Shifts: Early, Middle, Late Key Responsibilities: 1. Reception Welcoming guests: Acting as an ambassador for AINO Front desk reception duties: Checking guests in and out: Booking activities and providing concierge services Taking payments: Guest orientation and introduction to rooms Anticipating guest needs: Gift shop sales: Handling luggage: 2. Housekeeping Preparing rooms for new arrivals: Daily...