Patient Services Associate

Job description

Patient Services Associate | No Healthcare Experience Required You've spent years delivering a premium experience for clients who expect the best. You know how to run a smooth appointment, stay composed under pressure, and hold a high standard session after session. Now use those skills where they pay what you’re worth. Serenity operates structured, appointment-based treatment programs using advanced technology. We're not looking for a clinical background; we're looking for professionals who know what exceptional client service actually looks like and can execute it consistently, every single day. Training is 100% provided. Your service background is the qualification. Key Responsibilities: This is a structured, schedule-driven role. You'll manage a predictable daily caseload of recurring clients, using specialized equipment, and own the experience from check-in to session close. No two clients are the same. Your standards always are. - Build relationships with clients to maximize achieved outcomes - Welcome clients, orient them to their session, and maintain a calm, professional presence throughout - Operate proprietary treatment technology according to step-by-step clinical proto...