Collection Specialist - (Start on April 27th!)

Job description

Join our mission-driven team as a Collections Specialist , where your goal is to humanize the debt resolution process. This isn’t your typical “collections job” - this is a jumping off place for your career.In this role, you will help consumers navigate their way back to financial health by replacing high-pressure tactics with active listening and collaborative problem-solving. We train & grow our team members - both offering opportunities for advancement & promotion within the Collections team as well as serving as a potential entry point to other teams across our company! You’ll find previous collectors now in roles as leaders, working in operations, and even contributing as developers & IT professionals. Our belief that our continued success and growth are the proof that our empathy-first approach is the most effective tool for debt recovery. Our next training class begins April 27th, 2026! Secure your spot today. What You'll Do: Advocate for the Consumer: Act as a primary resource for individuals facing financial hurdles, using clear and compassionate communication to guide them toward a resolution. Master Multi-Channel Engagement: Drive account success by managing a high volum...