Collections Representative

Job description

Description We are growing and looking to expand our Collections team. We provide paid training and opportunities for growth and advancement. IQVentures is looking for a motivated collections associate who is looking to help people with obtaining financial assistance by providing excellent customer service while assisting customers with repaying their debt. This position works with a department of highly motivated and successful agents who take pride in their work. Pay: $16 per hour plus monthly commission up to $3,000 Sign on bonus for experienced collectors Schedule : Rotating schedule within our Contact Center hours- 2 late nights per week and 2 Saturdays per month required : Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm Location : This is a full time position located on-site in our Dublin, Ohio office. Responsibilities: - Receive inbound and make outbound calls collecting outstanding receivables. - Provide exceptional customer service by answering general inquires, invoice questions, and addressing customer concerns. - Contact and notify customers of delinquent accounts by telephone to solicit payment. - Locate and m...