Customer Service Agent (French/Italian/Spanish Speaking)

Job description

At Keen, we embed high-performing global team members directly into our clients’ businesses. We partner with fast-growing U.S. and international companies across customer experience, marketing, and operations. About The Role: We’re hiring a multilingual / polyglot Customer Support Agent to support one of our high-growth global clients providing customer support in a fast-growing startup space on email, chat support, and voice/phone support. In this role, you’ll deliver outstanding service to customers, ensuring seamless experiences and resolving inquiries with precision and care. This is a fast-paced, high-impact position ideal for someone who loves problem-solving, thrives under pressure, and is passionate about delivering exceptional support. Languages Required: This role requires professional working proficiency across all four languages: All languages will be used in daily support interactions and will be assessed during the hiring process. - English (C1/C2 required) - French (B2+ required) - Italian (B2+ required) - Spanish (B2+ required) What You'll Do: - Support end-user customers via email, chat, phone, and service management platforms in multiple languages - Resolve transa...