Mortgage Claims Specialist (Loss Drafts)

Job description

SWBC is seeking a talented individual that processes loss draft files, working them from the notification of the loss until the file closes. Communicates with the homeowner, their contractor, and other third parties engaged in the property repair process. Reviews claim documents and contractor documents for accuracy, order and review inspection results to ensure repairs are made, determine disbursement eligibility based on processing guidelines, and partnering with the financial institutions to assist their borrowers through the property loss repair process. Why you'll love this role: In this role, you will have direct impact in a niche market, helping borrowers recover from a disaster or damaging event in their home. Your ability to manage multiple stakeholders to coordinate the end result of a repaired home will create a happy customer, happy client and the satisfaction of knowing that you made a difference. Essential duties include the following: ​ - Notates activities and conversations accurately regarding the loss draft claim file in Loss Draft Tracking system, clearly providing a status. - Works on assigned files via tasks in production queue. - Resolves processing situations...