Reinstatement Team Manager

Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: As the Reinstatement Team Manager, you will lead and oversee the reinstatement process for delinquent accounts, acting as a strategic liaison between borrowers, internal departments, and external partners. In this role, you will manage escalated cases with a focus on regulatory compliance and operational excellence. Essential Duties and Responsibilities: · Oversee the review and assignment of accounts approved for reinstatement—including involuntary, voluntary, and abandoned units—ensuring accurate categorization and timely processing. · Collaborate with reinstatement vendors to d...