INSIDE SALES ASSOCIATE

Job description

For over a century Charlotte Pipe and Foundry Company has been manufacturing pipe and fittings exclusively in the USA, employing 1,800 loyal, hard-working Americans. Today we manufacture the industry's broadest range of standard and specialty DWV products, including cast iron and plastic pipe and fittings. Charlotte Pipe is headquartered in Charlotte, NC, and has seven plant locations across the United States. There is an opening at our Corporate Headquarters for an Inside Sales Associate. We are looking for an individual ready to join our fast-paced and innovative team. Excelling in this role lays the foundation for future growth. Responsibilities: - Build and maintain professional relationships with customers, contractors, regional managers, and reps - Respond to all inquiries/customer requests professionally and efficiently - Schedule customer shipments and other job-related functions using SAP software - Coordinate customer shipments using general business rules - Communicate and empathize with customers when needed - Understand and respect the order fulfillment process - Identify process improvement opportunities Qualifications and Skills: - Ability to use appropriate business...