Emergency Assistance & Pathway of Hope Case Manager / Food Pantry Coordinator

Job description

Job Objective : Coordinate social services activities for the corps . Duties involve interviewing clients to identify problems, determining assistance needed, giving direct assistance or referring them to the appropriate agency . Provide direct assistance and/or referral to clients in need based on established criteria; assess all families with minor children for eligibility in the Pathway of Hope (POH) program. Deliver all POH services using the strength-based case management model to families with a desire to take action to break the cycle of crisis and change the trajectory of their lives . Responsible for pantry including, but not limited to, the transferring of food from donation locations to The Salvation Army’s food pantry . Responsibilities require considerable contact with the general public and other agencies. Essential Functions: Emergency Assistance - Schedule, interview and evaluate ne eds of individuals and families - Determine level of assistance needed - Provide assistance in accordance with established schedules and guidelines, checking e ligibility in electronic client database management system - Develop client assistance plan - Write and maintain confidential cl...