Animal Hospital Shift Lead - N. Buckeye

Job description

The Hospital Shift Lead is a key member of the hospital leadership team, responsible for providing consistent, on-the-floor operational leadership during the shift. This role includes leading shifts, managing equipment issues, supporting pet parent de-escalation, and responding to staff or pet parent needs in alignment with Lovet policies and procedures. The Shift Lead role is designed to be a launching pad for operational growth at Lovet. Essential Duties and Responsibilities: Shift Leadership & Hospital Operations: - Lead the shift, including but not limited to managing equipment issues, general pet parent de-escalation needs, and handling staff or pet parent injuries in accordance with Lovet policies and procedures. - Maintain a visible leadership presence on the floor to support hospital flow and team effectiveness. - Facilitate rounds to ensure clear communication, appropriate case follow-up, and alignment on priorities for the shift as needed. - Handle staff and DVM callouts in accordance with local hospital protocol and Lovet policies and procedures to ensure appropriate coverage. - Assign rooms according to local hospital protocol to support efficient patient flow and room...