Temporary Customer Service Coordinator

Job description

Who we are... As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success. Inspiring you to become extraordinary in work and life. What we need…: We're looking for a temporary Customer Service Coordinator for our electronic forms team, Monday-Friday from 8:30am-4:30pm for approximately 6 months. This role focuses on working collaboratively with a team to support the day to day activities within the forms team, including form validation, tracking changes, and working closely with our team of software developers. This role is hybrid in our Rocky Hill or Southington office. What you’ll do…: - Perform testing to ensure functionality for client - Communicate changes and updates to software engineering teams, working collaboratively across business units - Manage multip...