IT INFRASTRUCTURE ANALYST

Job description

This position will be located on-site in Little Rock, Arkansas Position Information: Job Series: Information Technology – Infrastructure Support Classification: IT Infrastructure Analyst: Class Code: IIS04P: Pay Grade: IST06: Job Summary: The IT Infrastructure Analyst is responsible for designing, implementing, and maintaining an agency’s or organization’s information technology infrastructure to ensure reliability, scalability, and efficiency. This role involves managing servers, networks, storage systems, and other infrastructure components while identifying opportunities to enhance performance, security, and capacity. The IT Infrastructure Analyst provides technical support, troubleshoots issues, and collaborates with various teams to align the infrastructure with business needs. Primary Responsibilities Design, configure, and maintain information technology infrastructure, including servers, networks, and storage systems. Monitor system performance and ensure uptime, availability, and optimal functioning of infrastructure components. Troubleshoot and resolve hardware, software, and network issues to minimize downtime. Evaluate existing infrastructure and recommend upgrades or i...