Deskside Technician – End User Computing (EUC)

Job description

Deskside Technician – End User Computing (EUC) Venlo, Netherlands | Full-time: Schedule: 8-hour shifts: About the Role: We are seeking a skilled Deskside Technician – End User Computing (EUC) to provide on-site technical support across corporate environments. In this role, you will be responsible for troubleshooting, maintaining, and supporting end-user devices and systems , ensuring a seamless user experience and adherence to service level agreements (SLAs). You will act as a key point of contact between users, IT teams, and business units to resolve technical issues efficiently. What You'll Do: You will: Provide on-site technical support to end users in line with SLAs Troubleshoot and resolve hardware and software incidents Install, upgrade, and maintain desktops, laptops, monitors, and peripherals Support network connectivity (LAN/WAN access, printers, file services) Configure and maintain network printers and scanners (including TCP/IP setup) Deliver break/fix support for end-user devices and non-warranty assets Support and configure mobile devices and mobile computing platforms Perform preventative maintenance to reduce recurring issues Provide VIP support for senior stakehold...