Public Services Supervisor

Job description

The purpose of this position is to manage the smooth running of the Public Services Department on evenings and weekends in order to offer excellent customer service to its patrons. This position supports academic excellence by offering access to course materials and a welcoming environment conducive to study and research. Duties: The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. - Supervise and manage the Public Services desk on evenings and weekends, closing the library. Retrieve and circulate reserve materials. Circulate materials from main collection as well as chargers, cables, etc. Assist students with library catalog. Assist students with study room reservations. Recognize when research questions need to be forwarded to a librarian. Show awareness of patron needs by communicating any changes. - Handle outgoing and incoming interlibrary loan requests. - Process incoming library materials, including serials and loose-le...