Senior Director, Cloud and Site Reliability Engineering

Job description

Cloud Strategy & Infrastructure Leadership Define and execute the cloud infrastructure roadmap to support Tricentis' SaaS platform growth, reliability, and scalability goals across AWS, Azure, and GCP. Establish cloud architecture standards and best practices including multi-cloud, hybrid-cloud, and cloud-native strategies. Drive infrastructure cost optimization and efficiency, partnering with Finance and Engineering leadership to align cloud spending with business outcomes. Lead the adoption of modern cloud technologies and emerging capabilities (e.g., serverless, containers, Kubernetes, infrastructure-as-code) to advance platform capabilities. Collaborate with peer Engineering and Product leaders to align cloud and infrastructure initiatives with product roadmap and business goals. Site Reliability Engineering & Operational Excellence Build and mature the SRE function defining SLOs, SLIs, and error budgets that reflect customer expectations and business commitments. Own the incident management and on-call strategy establishing effective processes for detection, response, remediation, and post-incident review improving MTTR. Champion a culture of reliability embedding SRE principl...