Host/Busser (SEASONAL) - Crystal Mountain Hotel
Schulte Hospitality Group · Enumclaw, Washington, US
JOB DUTIES & RESPONSIBILITIES - Split time between the front desk, cafe, retail, housekeeping, and gear rental responsibilities. - Learn reservation, POS, an...
Job description
JOB DUTIES & RESPONSIBILITIES: - Split time between the front desk, cafe, retail, housekeeping, and gear rental responsibilities. - Learn reservation, POS, and gear rental software. Ensure smooth check-in and check-out for all guests. - Make and serve cafe food and beverages and follow rules and policies about food safety and the responsible service of alcohol. - Have a working knowledge of how to operate cafe and rental equipment. - Learn the general specs of gear in the retail and rental shops. - Be able to work opening and closing shifts, and to follow cash handling procedures. - Take care of our guests and help answer their questions. Develop a thorough knowledge of room types and amenities, local recommendations and fun things to do in the area. - Keep the front desk, cafe, retail, and demo areas neat and organized. - Make sure all guest areas are clean, including public spaces. - Assist with special events and group meetings, including setup of AV and sound equipment. - Perform other duties or special projects as assigned. SKILLS NEEDED: - A love for showing people a good time, with a deep sense of responsibility for every detail of the guest experience. - Great customer serv...