Part-Time Consultative Sales Associate – Home Appliance & Mattress

Job description

Employment Category Commission - Part-time: Responsibilities/Skills/Experience Requirements: JOB DUTIES/RESPONSIBILITIES: - Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions - Meets or exceeds associate performance standards consistently - Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store - Maintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs - Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities) - Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with a...