Executive Housekeeper

Job description

Description The Executive Housekeeper is responsible for assisting the Hotel General Manager with the successful operation and administration of the Housekeeping Department. This includes, but is not limited to, staff training, coaching, counseling and enforcing the hotel’s standard operating procedures. The Executive Housekeeper must ensure that the housekeeping department is continually balanced, while also focusing on providing exceptional customer satisfaction to our internal and external guests. The Housekeeping department must be executed at the highest level of professionalism and courtesy. The Executive Housekeeper must ensure a consistent focus on providing an exceptional experience to every guest while maximizing department profitability at the same time. The Executive Housekeeper is responsible for ensuring that all Hotel operations are carried out professionally, to standards and at the highest level of service. The Executive Housekeeper will achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development and maintenance of a competent, motivated, and empowered hotel staff. The Executive H...