ServiceNow Developer

Job description

ECS is seeking a ServiceNow Developer to work remotely . Please Note: This position is contingent upon additional funding. Responsibilities include: - Maintain the health, performance, and reliability of the ServiceNow platform. - Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. - Manage user roles, permissions, and access control in alignment with security policies and organizational standards. - Provide technical support and issue resolution, ensuring minimal disruption to IT services. - Monitor system logs and performance, proactively identifying and addressing potential issues. - Coordinate and implement new features, upgrades, and platform enhancements in line with release schedules. - Maintain thorough documentation of configurations, processes, and procedures for compliance and knowledge sharing. - Stay up to date with ServiceNow best practices, emerging features, and relevant federal IT standards. - Offer technical leadership in platform design, integration, and optimization efforts. - Conduct evaluations of new tools or system changes to assess compatibility, performanc...