Claims Support Clk I

Job description

Status – Regular FT Hours of Operation: Monday-Friday 9am-5:30pm: Site - Detroit Tower: This position is responsible for a variety of clerical duties in support of claims processing which requires a familiarization with standard work routines. - Receives sorts, ages and logs incoming mail/claims. - Scans claim for completeness and aged multiple corporate receipt dates requiring priority. - Checks basic subscriber, provider and eligibility information. - Make corrections to claims. - Handles general correspondence. - Prepares internal claim forms and GI letters. - Adhere to established standard as cited in Service Level Agreement. - Process surveys and other seasonal corporate documents. - Prep internal documents from various departments for storage. - Index claims for retrieval via Content Manager. - Perform other related duties as assigned. QUALIFICATIONS: - High school graduate or GED equivalent is required. - Six (6) months experience in a high-volume processing area. Ability to use/operate office machines such as desktop PC, calculator, reader printer, hand-held scanner, and photocopier. - Knowledge of BCBSM claims flows/techniques including sorting, coding, and data entry, som...