Due Diligence Coordinator - Jumbo

Job description

Description The Due Diligence Coordinator plays a critical role in supporting the success of our Jumbo Mortgage Program offered in our Correspondent channel by serving as the primary escalation point for complex underwriting and guideline questions received from the Client Support Team. This role requires advanced mortgage operations knowledge, strong judgment, and the ability to clearly communicate decisions within established program guidelines. The Due Diligence Coordinator acts as a key liaison between correspondent clients and sellers, internal teams, and third-party due diligence and review partners to ensure issues are resolved accurately, efficiently, and professionally. This position reports directly to the Due Diligence Manager and serves as the designated backup during PTO, ensuring continuity of service and workflow. Expected Outcomes: Ensure accurate and timely resolution of complex jumbo due diligence inquiries and escalations by providing consistent guideline interpretation and effective cross-functional coordination, supporting program integrity, operational efficiency, and positive correspondent client relationships. You will know you are successful in this role, i...