Recoveries Agent

Job description

We are the internal recruitment partner for our client, a UK based financial services provider that offers interest free payment solutions, primarily within the automotive sector. Are you experienced in debt recovery and confident navigating the UK litigation process? We’re looking for a knowledgeable and proactive Recoveries Agent to join a dynamic and supportive team. In this role, you’ll take ownership of a portfolio of overdue accounts, working proactively to recover outstanding balances through both pre-legal and legal stages. You’ll combine strong negotiation skills with sound legal knowledge to drive successful outcomes, while ensuring every interaction remains compliant and customer focused. Responsibilities: - Managing a portfolio of overdue accounts in line with company policies and FCA regulations - Contacting customers to secure payment or agree sustainable repayment plans - Issuing Letters Before Action in line with the Pre-Action Protocol - Preparing County Court claims (CCJs) and progressing cases via CCBC - Liaising with solicitors and enforcement agents - Applying for enforcement actions where appropriate - Maintaining accurate records and meeting recovery targets...