Coordinator - Wedding Salon

Job description

Job Description Primary Responsibilities: - Answer and direct all incoming calls. - Greet walk-in guests and offer assistance. - Lead response and follow-up - Assist Managers with administrative tasks Other Responsibilities: - Open and close Wedding Salons - Obtain bank from satellite cage, if applicable - Ring weddings, conduct retails sales and close transactions in Micros and return bank and receipts to satellite cage. - Ensure Salons are clean and fresh. - Conduct Salon tours. - Schedule appointments on behalf of Wedding Managers. - Anticipate guest needs and ask if they wish to meet with a Catering or Restaurant Events Team Member during their visit to the Wedding Salons - Accept wedding gowns and accessories for streaming and/or storage. - Create leads in Delphi for wedding inquiries. - Answer general questions regarding pricing and information. - Send emails to all leads and follow-up. - Send reception inquiries to the Catering and Restaurant Events Departments as needed - Generate transportation, room reservations, and salon appointments. - Generate contracts, credit card portals and process payments. - Generate, revise and send room reservations - Generate and send Floral...