Service Administrator

Job description

Dealership: L0295 Baierl Ford Baierl Ford of Zelienople: Reliable. Motivated. Accountable. Do these words describe you? If so, apply to our Service Administrator position with us. Get your career in gear today! Pay : $40k-$45k annually: Schedule : Monday-Friday 7:30am-5:00pm. Rotate Saturdays 8am-1pm with a day off during the week when working a Saturday What You'll be Doing: Schedules appointments for service via telephone, e-mail and in person Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area. Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client. Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client. Provide administrative support to the staff when necessary. Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies...