Customer Relationship Manager

Job description

🚀 Join ARMA as a Customer Relationship Manager today. Alexandria, NSW | Full-Time | Entry-Level Friendly School Leavers Welcome– No Experience Necessary! Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia’s biggest brands resolve debt with empathy and innovation. 🌐 www.armagroup.com.au 👇 What You’ll Be Doing: - Handling inbound & outbound calls with care and professionalism - Supporting customers facing financial hardship - Negotiating fair, compliant payment solutions - Resolving account issues and overcoming objections - Hitting KPIs while living ARMA’s Core Values 💡 What You’ll Need: - Strong communication skills (verbal & written) - Confident with Microsoft Office & quick to learn systems - Empathy, resilience & emotional intelligence - Great time management and attention to detail - Customer service experience is great, but not essential! 🎁 Why ARMA?: ❤️ ARMA Welcomes Diversity We’re proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity. If you meet the criteria, we want to hear from you. ✅ Apply Now! 📩 Send your resume and cover lette...