CSR I

Job description

Description About Veseris: Veseris is a leading distributor of pest management products, services, and solutions, serving professionals across the United States. We partner closely with our customers and suppliers to deliver value-driven solutions that help businesses operate more effectively and sustainably. Role Overview: The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support, and coordination with internal teams. This position serves as a primary point of contact for customers, supporting order fulfillment, resolving issues, and contributing to customer satisfaction and profitable growth. Key responsibilities include: - Process customer orders accurately and efficiently across multiple order channels in real time - Serve as a primary point of contact for customers, providing timely information on orders, pricing, products, and delivery - Coordinate with Operations, Sales, Purchasing, and Credit teams to support order fulfillment and issue resolution - Identify customer needs and recommend appropriate products, order adjustments, or promotions within...